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19.03.2024

Handmade vs. machine-made: the effects of handmade gifts on social relationships

verfasst von: Xiaoming Fan, Anqi Lai, Hean Tat Keh

Erschienen in: Marketing Letters

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Abstract

This paper examines the effects of handmade (vs. machine-made) gifts on social relationships. Across three studies, we find that handmade gifts promote social relationships. This effect can be explained by the perceived uniqueness of such gifts. Furthermore, these effects are moderated by social class (upper vs. lower). Specifically, membership in the upper class enhances the recipient’s perceived uniqueness of handmade gifts, which in turn enhances the recipient’s evaluation of social relationships. However, for members of the lower class, their perception of the uniqueness of handmade gifts becomes weaker, to the detriment of social relationships. These novel findings have both theoretical and practical significance for establishing harmonious interpersonal relationships and the consumption of handmade gifts.

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Metadaten
Titel
Handmade vs. machine-made: the effects of handmade gifts on social relationships
verfasst von
Xiaoming Fan
Anqi Lai
Hean Tat Keh
Publikationsdatum
19.03.2024
Verlag
Springer US
Erschienen in
Marketing Letters
Print ISSN: 0923-0645
Elektronische ISSN: 1573-059X
DOI
https://doi.org/10.1007/s11002-024-09722-w