2016 | OriginalPaper | Buchkapitel
On-Time Delivery
verfasst von : Patrick Tarvin
Erschienen in: Leadership & Management of Machining
Verlag: Carl Hanser Verlag GmbH & Co. KG
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Most people do not realize that customers have customers. Rarely is a machined product sold directly to the end user. Nothing will affect a business relationship more than a significant late delivery to your customer. Why? Only bad events occur when your customer does not receive the product on time. First, you may be idling your customer’s workforce, which will also prevent your customer from shipping to their customer. If their work force is not idle, they may be forced to work on secondary priorities.