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Erschienen in:
2016 | OriginalPaper | Buchkapitel
Sales
verfasst von : Patrick Tarvin
Erschienen in: Leadership & Management of Machining
Verlag: Carl Hanser Verlag GmbH & Co. KG
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The best sales person (account manager) or the best sales tool is always named performance. This holds true for OEMs, contract machining companies, or machining job shops. When customers receive projects on time, with great quality, and good service, you will receive additional opportunities. More importantly, the customer is likely to pay a premium on future projects for the security of working with a partner that will eliminate risk. Conversely, if the customer receives poor quality and late deliveries, your sales person should be a supermodel, if you hope to get your foot back into their door, not to mention receive any significant business.