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Smart Designs for Business Innovation

Proceedings of the 3rd American University in the Emirates International Research Conference, AUEIRC’20—Dubai, UAE 2020

herausgegeben von: Asma Salman, Assem Tharwat

Verlag: Springer Nature Switzerland

Buchreihe : Advances in Science, Technology & Innovation

Enthalten in: Springer Professional "Wirtschaft+Technik" , Springer Professional "Technik" , Springer Professional "Wirtschaft"

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Über dieses Buch

This book, and the papers published within it, delves into the topic of governance in a modern, digital age, deliberating upon digital finance, societal security, and digital governance, proving essential to governmental institutions, policymakers, economists, and finally, social educators. The formation of a prosperous and resilient society is, without a doubt, a daunting, monumental task. Addressing people’s needs, maintaining their well-being, ensuring safety from external threats, and implementing a just law system that covers contemporary ways of life are no simple task. Thankfully, the advent of technological advancement helps lighten the heavy burden of governance. The element of interconnectedness brought forward by technological innovation has bridged the gap between society and government, allowing for faster interactions through the digitalization of naturally bureaucratic processes, and the utilization of digital finances.

Inhaltsverzeichnis

Frontmatter

Application of a Fuzzy Delphi Method in Marketing: A Review

Abstract

The Delphi method has been widely utilized in a number of scientific domains to aid forecasting and decision-making. Created by Dalkey and Helmer (Manag Sci 9:458–467, 1963), the method was developed to forecast future scenarios based on the consensus of expert opinions collected through several iterations of structured questionnaires. Although the approach was adopted in various disciplines, several shortcomings of the method, such as lack of consistent standards for result interpretation, limited generalization, the long-time needed for implementation, and susceptibility to the subjective interpretation of the qualitative results, have been identified over time. The purpose of the study is to review the available scientific literature on the application of a Fuzzy Delphi method in the marketing domain, in order to measure the interest in the method, identify the studies that have utilized the fuzzy Delphi method for marketing related topics, and determine the areas of marketing where the method has been applied so far. Fuzzy Delphi method has found the most extensive application in operation management, decision sciences, and business intelligence and has not been widely adopted as a method of choice in marketing studies.

Nikolina Ljepava, Aleksandar Aleksic

Towards a High-Performance Global Organization; Dimensions, Challenges and Solutions of GPM Programs

Abstract

Globalization and internationalization are two concepts that are growing spectacularly in the last decades. However, multinational enterprises are facing the challenges and uncertainties of the cross-cultural context and struggling to maintain the effectiveness of their operations and the sustainability of their competitive advantage. Based on the literature research, the following report will thoroughly discuss five broad dimensions, namely: managers’ leadership skills, people management, organization’s design structure, culture and change management, which directly affect the global performance management of multinational enterprises. On one hand, it will address the theories that enable companies to overcome the challenges encountered while applying these dimensions, and accordingly maximize their tangible outcomes and their performance effectiveness. On the other hand, the report will highlight on the necessity of correlating risk management programs along with the global performance management programs and to continuously monitor their application and their alignment with the companies’ international business strategy.

Nay Haidamous

The Leadership Competencies During the Crisis in Aligning the TQM Success Factors in the Higher Education Sector

Abstract

In this new era of management all sectors are fully oriented towards producing and providing best of the products and services for the customers. This has benefitted in developing the most advanced and elaborate system of production and operations labelled as Quality management or Quality services. With the emergence of the quality concerns, the specifications for achievement of Quality also emerged. Now quality is the watchword in every sphere of activity, including academic sector. The research study is to address the leadership qualities for academic administrators including all sectors of management namely production and service sector. Total Quality Management is the matter of requirement in every production and service sector is a wide approach that recently proved its implementation importance in different sectors. Leadership plays a vital role in the success of any organization. This research aims to find out the leadership competencies for crisis management in alignment with TQM success factors. The data needed for the study included both quantitative and qualitative data, collected through discussions and interviews, analyzed based on statistical inferences to arrive at the result of the study. Senior management staff and academic leaders from the CAA accredited organizations formed the part of the population for the study. From this population, selected respondents were contacted for purpose of the study to know the approaches in which the leadership acted during the crisis situations. The factors related to the Quality management protocol with regard to the Leadership qualities namely Leadership Performance, Process Control and Improvement, Employee Involvement and stakeholder focus were discussed as part of the research study. The study in this area provided the response towards the fact that it is crucial for the top management to perform as true leaders for implementing TQM during any crisis situations. The research has administrative and theoretical implications for the design and formulation of TQM operations strategy in higher education sector during crisis situations.

Ahmed Mohy El Din, Assem Tharwat

Managing Impact of “Shock Value” News on the Millennial Generation

Abstract

Media and news outlets have the innate ability to convey certain messages that are packaged to various demographic audiences in order to manipulate or reaffirm the standing dogmas in regard to current global events. This paper analyses the profound innovation in social media such as ‘shock value’ news and its impact on millennial generation. Employing quantitative and qualitative methodology, the research uses the cross-case examination between the frequency of ‘shock value’ sememe and the connotations they hold. Based on the content and semiotic analysis, it was found that not only the use of shocking motifs within daily global news have a significant impact on millennial audiences, but the frequency at which it is delivered may contribute to the notion of Millennials being ‘lost’ and ‘existential’. The study reveals the correlation between Millennials’ media portrayals and millennial existentialism. The findings of the study provide a platform for discourse and corroboration to the new theoretical process of ‘Millennial Existentialism’ and propose a new paradigm for social media managers with regard to contemporary society.

Marina Arnaut, Amina Arnaut

A Snapshot of Socio-Economic Impact of COVID-19 on the Sultanate of Oman: Measures and Coping Strategies

Abstract

COVID-19 is an economic shock that has been causing disruption at a drastic level and faster pace than a normal crisis, leaving less time for social and organizational systems to respond. This crisis has negatively impacted the socio-economic factors of the world by infecting millions of people, causing hundreds of thousands of deaths, closure of businesses and job losses. Sultanate of Oman, one of the key economies in the Middle East is not an exception and has been facing socio-economic problems due to the COVID-19 pandemic. This paper attempts to evaluate the socio-economic impact of COVID-19 on Oman’s economy, along with the coping strategies and measures taken by the Government to mitigate the risk arising out of this crisis. Extensive research of published data in newspapers, World Bank reports, and other secondary sources has been collected and reviewed in articulating this paper. COVID-19 impacted Oman’s social life—deaths, state budget—cuts, market consumption—decreased purchases, employment—job loss, tourism—cancellation of Salalah Tourism Festival 2020, logistics—reduced port operations, aviation—reduced revenues, real estate—decline in property deals, etc. However, the Government of Oman through its professional approach, has undertaken measures and coping strategies such as, lockdown to control the spread of virus, Bayan digital platform to support logistics sector, tax reliefs, financial package and continuation of developmental projects to fuel the economic activity in Oman. Thus, through the retroactive decisions made by the Government, Omani economy has proved itself as the best performing market during the ongoing COVID-19 crisis.

Venkat Ram Raj Thumiki, Hesham Magd

Impact of Covid-19 on the Financial Regulatory Framework in ASEAN

Abstract

Even though ASEAN governments have considerably flattened the Covid-19 curve through stringent containment measures however, these measures have resulted in deep economic and financial disruptions. Consequently, there is a need to investigate the economic and financial impacts of Covid-19 so that relevant policies may be developed by the ASEAN member states (AMS). This study outlines the major economic and financial consequences of Covid-19 and the strategies to minimize these impacts. The findings reveal that the current situation of Covid-19 and the characteristics of AMS have broad impacts on the GDP growth, trade, tourism, supply chains, MSMEs, and the financial market. This study forecasts that these risks can be mitigated provided regulators and policymakers in AMS focus on developing a comprehensive and holistic approach by incorporating functional response strategy, effectively mobilizing policy tools, preserving production capacities, preventing leaning supply chains, and switching to digital trade. Our study contributes to the ongoing research on the current pandemic outbreak and elucidates implications to reduce economic and financial risks amidst Covid-19 in ASEAN.

Asma Salman, Qaisar Ali, Muthanna G. Abdul Razzaq

Behaviour of Islamic and Socially Responsible Indices in Crisis Period (COVID19): Case of Emerging Markets

Abstract

The COVID-19 was an unexpected health crisis that propagated into several countries as a result of globalization, where it was quickly transmitted to the stock markets by decreasing value, and the same thing was observed since the 2007–2008 subprime crisis. These crises are without doubt part of the undesirable effects of the stock markets since they negatively impact their behaviour, although the developed markets are less affected than emerging markets by the effects of crises reflecting on their growth, and in our case study (COVID19) health crise. It’s in this context that during this period several indices that attempt to replicate the performance of a market move downwards as well as upwards, hence the need to understand this behaviour in particular during this period. As traditional indices, ethical indices appeared in the 1980s and developed until the 1990s, where they are defined as a subset of their traditional benchmarks after going through a filtering process and constitute a separate investment area offering investors investment opportunities in line with their personal convictions and strategic orientations; These indices have been the subject of a few studies on their behaviour in the period of crisis, particularly in a developed country context. This article, therefore proposes to analyse the behaviour of ethical indices both socially responsible and Islamic in times of health crisis (COVID19) in a context of emerging countries from two different regions, Africa and Asia by reviewing their context, via their filtering criteria and an in-depth graphical analysis. Our results show that there is a highl correlation between these indices and the absence of a difference in performance in times of crisis.

Oussama Ennajar, Soufiane Lagsir

Carbon Accounting: A Social and Corporate Perspective

Abstract

Global greenhouse gas emissions and the escalating implications of climate change need the development of new, more comprehensive approaches in preventing and reducing the harmful effects of climate change. As a result, governments, enterprises, academic institutions, and non-profit organizations will require improved methods of anticipating and fulfilling new information responsibilities and guidance on using evolving accounting systems to promote transparency. Scientific, political, economic, and corporate carbon accounting are only a few of the several developed types of accounts. They are related in policy or strategy, but they are not sufficiently interwoven in execution. Corporations may benefit from carbon accounting in two ways: using carbon accounting to identify and eliminate unsustainable behavior and improving sustainability. Manufacturing, distribution, procurement, supply chain management (SCM), innovation, communication, and marketing are just a few corporate services becoming more reliant on both methodologies. It makes little difference if a department’s principal purpose is to ensure compliance with regulations, better organize energy and material flows to minimize large reduction impacts, increase eco-efficiency, product innovation, or legitimacy, or any combination of these objectives. Carbon management accounting has the potential to benefit decision-makers at all levels. It is hoped that the findings of this study would assist academics and policymakers in understanding how businesses respond to the requirements imposed by governments and non-governmental organizations (NGOs) to report their carbon emissions.

Muhammad Safdar Sial, Muthanna G. Abdul Razzaq, Asma Salman, Lara Al-Haddad, Muhammad Tahir

Titel: Smart Designs for Business Innovation
herausgegeben von: Asma Salman
Assem Tharwat
Verlag: Springer Nature Switzerland
Electronic ISBN: 978-3-031-49313-3
Print ISBN: 978-3-031-49315-7
DOI: https://doi.org/10.1007/978-3-031-49313-3

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Über dieses Buch

Inhaltsverzeichnis

Frontmatter

Application of a Fuzzy Delphi Method in Marketing: A Review

Towards a High-Performance Global Organization; Dimensions, Challenges and Solutions of GPM Programs

The Leadership Competencies During the Crisis in Aligning the TQM Success Factors in the Higher Education Sector

Managing Impact of “Shock Value” News on the Millennial Generation

A Snapshot of Socio-Economic Impact of COVID-19 on the Sultanate of Oman: Measures and Coping Strategies

Impact of Covid-19 on the Financial Regulatory Framework in ASEAN

Behaviour of Islamic and Socially Responsible Indices in Crisis Period (COVID19): Case of Emerging Markets

Carbon Accounting: A Social and Corporate Perspective

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