Skip to main content

2016 | OriginalPaper | Buchkapitel

Training and Development in Organizations: Start at the Beginning

verfasst von : Ana Paula Vieira Gomes Ferreira

Erschienen in: MBA

Verlag: Springer International Publishing

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config
loading …

Abstract

This chapter discusses, broadly, the T&D management process in organizations. Following a brief description of the process, a particular emphasis is given to the first step: the needs assessment stage and its implications in the other T&D stages and human resource management (HRM) activities. Afterward, some guidelines and tools to conceive, plan, and implement the needs assessment stage will be suggested. The main objectives of this section are, as followed, threefold: (1) to give a global view of the T&D process and its main goals; (2) to help understand why needs assessment is a vital step in T&D; and (3) to suggest guidelines and examples to effectively implement a needs assessment in organizations.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literatur
1.
Zurück zum Zitat Aguinis H, Kraiger K (2009) Benefits of training and development for individuals and teams, organizations, and society. Annu Rev Psychol 60:451–474CrossRef Aguinis H, Kraiger K (2009) Benefits of training and development for individuals and teams, organizations, and society. Annu Rev Psychol 60:451–474CrossRef
2.
Zurück zum Zitat Salas E, Tannenbaum SI, Kraiger K, Smith-Jentsch KA (2012) The science of training and development in organizations: what matters in practice. Psychol Sci Public Interest 13(2):74–101CrossRef Salas E, Tannenbaum SI, Kraiger K, Smith-Jentsch KA (2012) The science of training and development in organizations: what matters in practice. Psychol Sci Public Interest 13(2):74–101CrossRef
3.
Zurück zum Zitat Tharenou P (2010) Training and development in organizations. In: Wilkinson A, Bacon N, Redman T, Snell S (eds) The sage handbook of human resource management. Sage, London, pp 155–172CrossRef Tharenou P (2010) Training and development in organizations. In: Wilkinson A, Bacon N, Redman T, Snell S (eds) The sage handbook of human resource management. Sage, London, pp 155–172CrossRef
4.
Zurück zum Zitat Cekada, T. (2011). Need training? Conducting an effective needs assessment. Prof Saf 28–35 Cekada, T. (2011). Need training? Conducting an effective needs assessment. Prof Saf 28–35
5.
Zurück zum Zitat Buckley R, Caple J (2000) The theory and practice of training. Kogan Page, London Buckley R, Caple J (2000) The theory and practice of training. Kogan Page, London
6.
Zurück zum Zitat Cheung HY, Chan A (2012) Increasing the competitive positions of countries through employee training. Int J Manpow 33(2):144–158CrossRef Cheung HY, Chan A (2012) Increasing the competitive positions of countries through employee training. Int J Manpow 33(2):144–158CrossRef
7.
Zurück zum Zitat Salas E, Cannon-Bowers J (2001) The science of training: a decade of progress. Annu Rev Psychol 52:471–499CrossRef Salas E, Cannon-Bowers J (2001) The science of training: a decade of progress. Annu Rev Psychol 52:471–499CrossRef
8.
Zurück zum Zitat Park Y, Jacobs RL (2011) The influence of investment in workplace learning on learning outcomes and organizational performance. Hum Resour Dev Q 22(4):437–458CrossRef Park Y, Jacobs RL (2011) The influence of investment in workplace learning on learning outcomes and organizational performance. Hum Resour Dev Q 22(4):437–458CrossRef
9.
Zurück zum Zitat Ubeda-García M, Marco-Lajara D, Sabater-Sempere V, García-Lillo F (2013) Does training influence organizational performance? Analysis of the Spanish hotel sector. Eur J Train Dev 37(4):380–413CrossRef Ubeda-García M, Marco-Lajara D, Sabater-Sempere V, García-Lillo F (2013) Does training influence organizational performance? Analysis of the Spanish hotel sector. Eur J Train Dev 37(4):380–413CrossRef
10.
Zurück zum Zitat Kraiger K (2014) Looking back and looking forward: trends in raining and development research. Hum Resour Dev Q 25(4):401–408CrossRef Kraiger K (2014) Looking back and looking forward: trends in raining and development research. Hum Resour Dev Q 25(4):401–408CrossRef
11.
Zurück zum Zitat Ehrhardt K, Miller J, Freeman S, Hom P (2011) An examination of the relationship between training comprehensiveness and organizational commitment: further exploration of training perceptions and employee attitudes. Hum Resour Dev Q 22(4):459–489CrossRef Ehrhardt K, Miller J, Freeman S, Hom P (2011) An examination of the relationship between training comprehensiveness and organizational commitment: further exploration of training perceptions and employee attitudes. Hum Resour Dev Q 22(4):459–489CrossRef
12.
Zurück zum Zitat Vidal-Salazar M, Hurtado-Torres N, Matías-Reche F (2012) Training as a generator of employee capabilities. Int J Hum Resour Manage 23(13):2680–2697CrossRef Vidal-Salazar M, Hurtado-Torres N, Matías-Reche F (2012) Training as a generator of employee capabilities. Int J Hum Resour Manage 23(13):2680–2697CrossRef
13.
Zurück zum Zitat Latif K (2012) An integrated model of training effectiveness and satisfaction with employee development interventions. Ind Commer Train 44(4):211–222CrossRef Latif K (2012) An integrated model of training effectiveness and satisfaction with employee development interventions. Ind Commer Train 44(4):211–222CrossRef
14.
Zurück zum Zitat Pajo K, Coetzer A, Guenole N (2010) Formal development opportunities and withdrawal behaviors by employees in small and medium-sized entreprises. J Small Bus Manage 48(3):281–301CrossRef Pajo K, Coetzer A, Guenole N (2010) Formal development opportunities and withdrawal behaviors by employees in small and medium-sized entreprises. J Small Bus Manage 48(3):281–301CrossRef
15.
Zurück zum Zitat Groot W, Van den Brink H (2000) Education, training and employability. Appl Econ 32:573–581CrossRef Groot W, Van den Brink H (2000) Education, training and employability. Appl Econ 32:573–581CrossRef
16.
Zurück zum Zitat Tannenbaum S, Yukl G (1992) Training and development in work organizations. Annu Rev Psychol 43:399–441CrossRef Tannenbaum S, Yukl G (1992) Training and development in work organizations. Annu Rev Psychol 43:399–441CrossRef
17.
Zurück zum Zitat Noe R (2010) Employee training and development. McGraw-Hill, New York Noe R (2010) Employee training and development. McGraw-Hill, New York
18.
Zurück zum Zitat Kirkpatrick D (1996) Great ideas revisited. Train Dev 554–559 Kirkpatrick D (1996) Great ideas revisited. Train Dev 554–559
19.
Zurück zum Zitat Kirkpatrick D (1998) Evaluation of training programs: the four levels. Berret-Koehler, San Francisco Kirkpatrick D (1998) Evaluation of training programs: the four levels. Berret-Koehler, San Francisco
20.
Zurück zum Zitat Mathews B, Ueno A, Kekale T, Repka M, Pereira Z, Silva G (2001) Quality training: needs and evaluation—findings from a European survey. Total Qual Manag 12(4):483–490CrossRef Mathews B, Ueno A, Kekale T, Repka M, Pereira Z, Silva G (2001) Quality training: needs and evaluation—findings from a European survey. Total Qual Manag 12(4):483–490CrossRef
21.
Zurück zum Zitat Ferreira A, Leite R (2014) A glimpse at the Portuguese employees’ perceptions of training and development: what they get is what they see? Int J Appl Manag Sci Eng 1(1):1–16 Ferreira A, Leite R (2014) A glimpse at the Portuguese employees’ perceptions of training and development: what they get is what they see? Int J Appl Manag Sci Eng 1(1):1–16
22.
Zurück zum Zitat Tomé E (2012) European social fund in Portugal: a complex question for human resource development. Eur J Train Dev 36(2/3):179–194CrossRef Tomé E (2012) European social fund in Portugal: a complex question for human resource development. Eur J Train Dev 36(2/3):179–194CrossRef
23.
Zurück zum Zitat Brown J (2002) Training needs assessment: a must for developing an effective training program. Public Pers Manag 31(4):569–578CrossRef Brown J (2002) Training needs assessment: a must for developing an effective training program. Public Pers Manag 31(4):569–578CrossRef
24.
Zurück zum Zitat Noe R, Tews M (2008) Strategic training and development. In: Storey J, Wright PM, Ulrich D (eds) The Routledge companion to strategic human resource management. Routledge, pp 262–284 Noe R, Tews M (2008) Strategic training and development. In: Storey J, Wright PM, Ulrich D (eds) The Routledge companion to strategic human resource management. Routledge, pp 262–284
25.
Zurück zum Zitat Meignant A (2003) A Gestão da Formação. D. Quixote, Lisboa Meignant A (2003) A Gestão da Formação. D. Quixote, Lisboa
26.
Zurück zum Zitat Roscoe J (1995) Analysis of organizational training needs. In: Truelove S (ed) The handbook of training and development. Blackwell, Cornwall, pp 50–78 Roscoe J (1995) Analysis of organizational training needs. In: Truelove S (ed) The handbook of training and development. Blackwell, Cornwall, pp 50–78
27.
Zurück zum Zitat van Eerde W, Tang S, Talbot G (2008) The mediating role of training utility in the relationship between training needs assessment and organizational effectiveness. Int J Hum Resour Manag 19(1):63–73CrossRef van Eerde W, Tang S, Talbot G (2008) The mediating role of training utility in the relationship between training needs assessment and organizational effectiveness. Int J Hum Resour Manag 19(1):63–73CrossRef
28.
Zurück zum Zitat Ceitil M (2000) O papel da formação no desenvolvimento de novas competências. In: Caetano A, Vala J (eds) Gestão de Recursos Humanos: contextos, processos e técnicas. RH, Lisboa, pp 325–355 Ceitil M (2000) O papel da formação no desenvolvimento de novas competências. In: Caetano A, Vala J (eds) Gestão de Recursos Humanos: contextos, processos e técnicas. RH, Lisboa, pp 325–355
29.
30.
Zurück zum Zitat Robinson N (1999) The use of focus group methodoloy—with selected examples from sexual health research. J Adv Nurs 29(4):905–913CrossRef Robinson N (1999) The use of focus group methodoloy—with selected examples from sexual health research. J Adv Nurs 29(4):905–913CrossRef
31.
Zurück zum Zitat Craig M (1995) Techniques for investigation. In: Truelove S (ed) The handbook of training and development. Blackwell, Cornwall, pp 1–27 Craig M (1995) Techniques for investigation. In: Truelove S (ed) The handbook of training and development. Blackwell, Cornwall, pp 1–27
1.
Zurück zum Zitat Altschuld J, Watkins R (2014) Needs assessment: trends and a view toward the future. New Directions for Evaluation. Willey, USA Altschuld J, Watkins R (2014) Needs assessment: trends and a view toward the future. New Directions for Evaluation. Willey, USA
2.
Zurück zum Zitat Anderson G (1994) A proactive model for training needs analysis. J Eur Ind Train 18(3):23–28CrossRef Anderson G (1994) A proactive model for training needs analysis. J Eur Ind Train 18(3):23–28CrossRef
3.
Zurück zum Zitat Bowman J, Wilson J (2008) Different roles, different perspectives: perceptions about the purpose of training needs analysis. Ind Commer Train 40(1):38–41CrossRef Bowman J, Wilson J (2008) Different roles, different perspectives: perceptions about the purpose of training needs analysis. Ind Commer Train 40(1):38–41CrossRef
4.
Zurück zum Zitat Carlisle J, Bhanugopan R, Fish A (2011) Training needs of nurses in public hospitals in Australia: review of current practices and future research agenda. J Eur Ind Train 35(7):687–701CrossRef Carlisle J, Bhanugopan R, Fish A (2011) Training needs of nurses in public hospitals in Australia: review of current practices and future research agenda. J Eur Ind Train 35(7):687–701CrossRef
6.
Zurück zum Zitat Ferreira R, Abbad G (2014) Avaliação de Necessidades de Treinamento no Trabalho: ensaio de um método prospectivo [Training needs assessment at work: a prospective method]. Revista Psicologia: Organizações e Trabalho 14(1):1–17CrossRef Ferreira R, Abbad G (2014) Avaliação de Necessidades de Treinamento no Trabalho: ensaio de um método prospectivo [Training needs assessment at work: a prospective method]. Revista Psicologia: Organizações e Trabalho 14(1):1–17CrossRef
7.
Zurück zum Zitat Meneses P, Zerbini T (2009) Levantamento de Necessidades de Treinamento: Reflexões Atuais. Análise 20(2):50–64 Meneses P, Zerbini T (2009) Levantamento de Necessidades de Treinamento: Reflexões Atuais. Análise 20(2):50–64
8.
Zurück zum Zitat Shah H, Gopal R (2012) Training needs analysis for bus depot managers at GSRTC. Eur J Train Dev 36(5):527–543CrossRef Shah H, Gopal R (2012) Training needs analysis for bus depot managers at GSRTC. Eur J Train Dev 36(5):527–543CrossRef
9.
Zurück zum Zitat Truelove S (1995) The handbook of training and development. Blackwell, Cornwall Truelove S (1995) The handbook of training and development. Blackwell, Cornwall
Metadaten
Titel
Training and Development in Organizations: Start at the Beginning
verfasst von
Ana Paula Vieira Gomes Ferreira
Copyright-Jahr
2016
DOI
https://doi.org/10.1007/978-3-319-28281-7_4

Premium Partner